Home – Privacy Policy

Privacy Policy

How Genesis Mobile RV Services collects, uses, and protects your information.

Genesis Mobile RV Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting any personal information you share with us through this website, located at genesismobilervservice.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and what choices you have.

By using this Site, you agree to the practices described in this policy. If you do not agree, please do not use this Site.

Information We Collect

We may collect the following types of information when you interact with our Site:

Information You Provide Directly

  • Name, phone number, and email address submitted through our contact or service request form
  • Details about your RV and the issue you’re requesting service for
  • Any other information you choose to include in a message to us

Information Collected Automatically

  • IP address, browser type, and device information
  • Pages visited, time spent on the Site, and referring website
  • General location information (such as city or region) inferred from your IP address

How We Use Your Information

We use the information we collect to:

  • Respond to service requests and schedule appointments
  • Communicate with you about your service call, estimate, or repair
  • Improve our Site, services, and customer experience
  • Comply with legal obligations where applicable

We do not sell your personal information to third parties.

Cookies & Website Analytics

Like most websites, this Site may use cookies and similar tracking technologies, including services such as Google Analytics, to understand how visitors use the Site and to improve our content and services. You can disable cookies through your browser settings, though some features of the Site may not function properly without them.

Third-Party Services

We may use third-party tools to operate this Site and manage customer communications, such as website hosting providers, form or scheduling tools, and analytics services. These providers may have access to certain information solely to perform services on our behalf and are not permitted to use it for any other purpose.

Data Security

We take reasonable steps to protect the information you provide to us. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including providing service, maintaining records of past work, and complying with legal obligations.

Your Rights & Choices

Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of the information we hold about you. To make such a request, contact us using the information below.

Children's Privacy

This Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Questions About Your Information?

Call now to schedule an RVSA Master Certified technician at your location.